Privacy Policy
At Duud Telecom, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our physical stores and online platform.
1. Information We Collect
When you interact with Duud Telecom, we may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
- Device & Browsing Data: IP address, browser type, operating system, and browsing behavior on our website.
- Transaction Details: Purchase history, payment methods, and order information.
- Customer Support Information: Any data shared when contacting us for assistance.
2. How We Use Your Information
We use your information to:
✅ Process Orders & Deliver Products – To fulfill purchases made online or in-store.
✅ Improve User Experience – Enhance our website and customer service based on your preferences.
✅ Send Promotional Offers – Notify you about exclusive discounts, new arrivals, and special promotions.
✅ Ensure Secure Transactions – Prevent fraud and protect your payment details with secure encryption.
✅ Comply with Legal Requirements – As required by UAE laws and regulations.
3. How We Protect Your Data
We implement strict security measures to keep your data safe:
🔒 Secure Payments: Your transactions are protected using industry-standard encryption.
🔒 Data Protection: We do not sell or share your personal data with unauthorized third parties.
🔒 Access Control: Only authorized personnel can access sensitive customer data.
4. Sharing of Information
We may share your data only in the following cases:
- With Delivery Partners – To ensure smooth shipping of your orders.
- With Payment Providers – For secure and seamless transactions.
- With Legal Authorities – If required by law for fraud prevention or legal compliance.
5. Your Rights & Choices
You have the right to:
✅ Access & Update Your Information – Modify your personal details anytime.
✅ Opt-Out of Marketing – Unsubscribe from promotional emails at any time.
✅ Request Data Deletion – Ask us to remove your personal data from our system.
6. Third-Party Links
Our website may contain links to third-party sites. Duud Telecom is not responsible for their privacy practices. Please review their privacy policies before providing any information.
7. Contact Us
If you have any questions about our Privacy Policy or your personal data, contact us:
📧 Email: [email protected]
📞 Phone: +971557283334
🌐 Website: https://duud.ae
By using our services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Duud Telecom! 🚀